Frequently Asked Questions


 Confidentiality in Counseling

What is confidentiality in counseling?
Confidentiality means that anything you discuss during your counseling sessions is kept private and will not be shared with anyone without your explicit consent. This allows you to feel safe and secure in sharing your thoughts and feelings.

Are there any exceptions to confidentiality?
Yes, there are certain exceptions where confidentiality may be breached. These include situations where there is a risk of harm to yourself or others, instances of suspected abuse or neglect, or if a court orders the release of information. Additionally, we may share information with your other healthcare providers if you give your consent to coordinate your care. We will discuss these exceptions in detail during your initial session.

How is my information stored and protected?
We take your privacy seriously. All client records are stored securely and accessed only by authorized personnel. Electronic records are encrypted, and we follow strict protocols to ensure your information remains confidential.

Can I discuss my counseling sessions with family or friends?
You are free to share your experiences as you wish, but we encourage you to consider the impact of discussing personal matters with others. If you have concerns about privacy or sharing, we can explore these topics together in our sessions.

What if I want someone to join my session?
If you’d like a family member or friend to participate in a session, we will need your permission, and we’ll discuss how this might affect confidentiality. It’s important to maintain a safe space for your discussions.

General

What types of counseling services do you offer?
At Buxmont Counseling, we offer a variety of counseling services, including individual therapy, couples counseling, family counseling, and group therapy. We also provide specialized services for anxiety, depression, trauma, and stress management. For those seeking faith-based support, we offer Christ-centered counseling options, integrating biblical and spiritual guidance with therapeutic care to promote healing and personal growth.

How do I know if counseling is right for me?
If you’re facing emotional distress, relationship challenges, or have a desire for personal growth as an individual or in your walk with Christ, counseling can be a valuable resource. It provides a safe and supportive space to explore your thoughts and feelings with a caring professional. If you’re uncertain, we encourage you to schedule a consultation to discuss your concerns and see how we can support you on your journey.

What can I expect during my first counseling session?
Your first session is the intake session, where we assess fit between therapist and client before moving forward. You will have a chance to discuss your background, current challenges, goals for therapy, and ask any questions you may have. 

How long does each counseling session last?
Our standard sessions are 50 minutes, which can vary based on your specific needs. We’ll discuss the session length during your initial consultation.

How often should I attend counseling sessions?
The frequency of sessions varies depending on your individual needs and goals. Many clients start with weekly sessions, while others may choose to meet bi-weekly or monthly as they progress.

Are my counseling sessions confidential?
Yes, confidentiality is a core principle of counseling. Your personal information and discussions are kept private, with some exceptions related to safety and legal obligations, which we will explain during our first meeting. Please see the confidentiality page for more information. 

What is the cost for counseling?
Our cost for a 50 minute session is $90.00.

Do you accept insurance?
While Buxmont Counseling does not accept insurance directly, your insurance plan may offer reimbursement for our services. Additionally, if you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), Buxmont can often be approved as a payee or provider. We can provide you with a superbill upon request to assist with this process.

What if I can’t afford counseling?
We understand that affordability can be a concern. We do offer the opportunity to apply for financial assistance for those experiencing financial difficulties and can provide resources for low-cost or free services in your area.

How do I schedule an appointment?
You can schedule an appointment through our online Therapy Portal or by contacting your counselor directly. We’re here to help you find a convenient time that works for you.

Can I change my counselor if I don't feel like it's a good fit?
Absolutely! It’s important to feel comfortable with your counselor. If you feel that the current fit isn’t right, we can help you find someone who may be a better match.

How can I prepare for my therapy session?
To get the most out of your therapy sessions, think about what you want to talk about ahead of time. Consider your feelings, any specific problems you’d like to work on, and what you hope to achieve. It can also help to bring a journal or notes to guide the conversation.

Do I get to choose my therapist?
While you can express preferences, the staff providing your consultation will determine the best fit for you based on various factors, such as your specific needs, availability, and the expertise of our therapists. This approach helps ensure you receive the most appropriate care tailored to your situation.

What ages do you see for counseling?
We see clients who are 8 years old and older. The specific age range we can accommodate may depend on the individual fit with our counselors, so we encourage you to schedule a consultation to discuss your needs and find the best match.

Do you provide diagnoses?
No, we do not provide diagnoses. However, we can offer referrals to outside professionals who can support you in obtaining a diagnosis if you would like. 

Is Buxmont affiliated with Calvary Church?
Yes, Buxmont Counseling is affiliated with Calvary Church. We are grateful for this connection as it provides ongoing support, helps us keep our fees manageable and provides access to the ministries and resources of the church. However, we want to emphasize that we operate as a professional counseling center, and your privacy is our top priority, regardless of your affiliation with Calvary Church.

Do I have to be a Christian or practice faith to come to counseling?
No, you do not need to be a Christian or practice any specific faith to receive counseling at our center. We warmly welcome individuals from all faith backgrounds. While our counseling is grounded in biblical principles and all our counselors identify as Christians, we respect each client's personal beliefs and choices regarding faith.

The integration of faith into the counseling process is completely up to you. We encourage open communication, so if you have any questions about how your counselor can incorporate faith into their practice to meet your needs, please feel free to ask during your intake session.